Shipping Policy
We offer a comprehensive shipping policy to ensure the smooth delivery of your orders. Please review the details below for a clear understanding of our shipping options and associated fees:
UK Region
- Orders below £20.00: For orders falling below £20.00, we utilize the reliable ‘Royal Mail 2nd Class’ service. A shipping fee of £3.99 will be applied.
- Orders above £20.00: For orders exceeding £20.00, we upgrade the shipping to the expedited ‘Royal Mail 1st Class’ service at no additional cost. Enjoy FREE shipping on these orders.
Europe Region
- Orders below £50.00: For orders below the £50.00 threshold, we use the secure ‘Royal Mail International Signed For’ service. A shipping fee of £9.99 will be applied.
- Orders above £50.00: Orders surpassing £50.00 benefit from FREE shipping with the dependable ‘Royal Mail International Signed For’ service.
Rest of the World
- Orders below £200.00: For orders below £200.00, we employ the trusted ‘Royal Mail International Signed For’ service. A shipping fee of £19.99 will be applied.
- Orders above £200.00: Orders exceeding £200.00 qualify for FREE shipping with the reliable ‘Royal Mail International Signed For’ service.
Accuracy of Information and Delivery Address:
To ensure a smooth delivery process, it is vital that you provide us with accurate information, including your email address and delivery address. Kindly note that if we have delivered the goods to the address you provided, even if it is incorrect, we cannot issue refunds or deliver replacement goods.
Additional Charges and Customs:
For goods being delivered overseas, please be aware that there may be additional charges such as import duties and taxes levied by the destination country’s authorities. We have no control over these charges and cannot predict their amounts. It is your responsibility to cover such charges. We recommend contacting the local customs office for further information regarding any potential charges.
Customs Inspection:
Please be aware that goods being delivered overseas may undergo inspection by customs authorities. While we strive to deliver the goods within your selected delivery timescale, if you do not receive them within that timeframe, please notify us accordingly.
Should you have any further questions or require clarification regarding our shipping policy, please do not hesitate to reach out to us.